What's Next? I'm Bored!

I'm getting bored with pharmaceutical company corporate blogs! See my rant on Pharma Marketing Blog: "Centocor Blog - No Frying Pan and No Fire!"

What's next from pharma, viz-a-viz Web 2.0 ventures such as blogs, podcasts, RSS, social networks, etc?

C'mon. Make some predictions.

I suppose we'll have to wait another 6 months or a year before a pharmaceutical company launches another me-too corporate blog!

Before my pharma friends do that, I suggest they Rate Their Social Media Pharma Marketing Readiness and compare their score to these AVERAGES:

• REGULATORY ENVIRONMENT: 28.0 (out of 45 total possible)
• CORPORATE CULTURE SHOCK: 12.7 (out of 25 total possible)
• KNOWLEDGE: 13.8 (out of 25 total possible)

Podcast Special Guest: Centocor's Michael Parks

Michael Parks, Vice President of Corporate Communications at Centocor, Inc. and the brains behind CNTO411 (see "CNTO411: A New Pharmaceutical Company Blog") plans to be a guest on today's Pharma Marketing Talk podcast about Centocor's new blog.

After Jack Friday threw down the gauntlet by launching his counter-blog CentocorGossip (see "CentocorGossip: An 'Unofficial' Centocor Blog!") Michael just could not miss the excitement.

Hope you join us for this LIVE podcast and online CHAT session today a 2 PM Eastern.


I will be interviewing Melissa Katz and Michael Parks in a Pharma Marketing Talk podcast on Tuesday, March 4, 2008 at 2 PM. To learn more about this and get instructions for listening in and participating in this podcast, please click here.

CentocorGossip: An "Unofficial" Centocor Blog!

Just when Centocor thought it successfully maneuvered into the Pharma Blogosphere^TM by launching the CNTO411 blog (see "CNTO411: Centocor's Groundbreaking Blog"), we learn that PharmaGossip's Insider has set up a shadowy blog on the Blogger server called "CentocorGossip (ie, cnto411.blogspot.com)."

[Whoops! Looks like Centocor forgot to register "cnto411.blogspot.com". I also cannot find a trademark registration for CNTO411. I guess the lesson is: when you launch a Web site with a unique name, you also need to register as the owner of the blogspot name to prevent critics from potentially hijacking traffic or using the same name to launch a counter-offensive blog!]

The first -- and maybe the last -- posting to CentocorGossip is titled "Helping Centocor with its blogging" and states:

How, you ask?

By letting readers find all of PharmaGossip's posts about Centocor in one easy to find place.

The rest is an old post from PharmaGossip about off-label marketing of Remicade, Centocor's potent treatment for rheumatoid arthritis plus a link that searches all of PharmaGossip for posts about Centocor.

To paraphrase Thomas Paine: "Those who expect to reap the blessings of Web 2.0 must, like men, undergo the fatigue of supporting it."

In its opening post to CNTO411 Melissa Katz, Senior Director of Corporate Communications at Centocor, stated her blog's mission:

"Many pharma companies have been reluctant to jump into the blogging space because of potential or perceived risks. We have started this blog because there are so many interesting things happening at our company, in our industry, and especially around immunology – the area in which we play. Although you can read about these things in the news or on other healthcare blogs, we want to join that conversation, because we have much to say."

Centocor must now undergo the fatigue of supporting the blogging tradition and its own blogging mission by engaging in a conversation started by PharmaGossip. Hopefully, Melissa et al have anticipated this in their contingency plans and will be able to respond in kind. I will definitely ask her about this in my upcoming podcast conversation with her:

I will be interviewing Melissa in a Pharma Marketing Talk podcast on Tuesday, March 4, 2008 at 2 PM. To learn more about this and get instructions for listening in and participating in this podcast, please click here.

P.S. We can all watch how the pioneers at Centocor handle this, but what other pharma companies can learn from it and apply to their own case depends upon their own unique corporate culture, regulatory risk-taking attitude and knowledge of the Web 2.0 world. To find out more about your readiness to engage in social media, you may want to use the "Rate Your Social Media Marketing Readiness Survey/Tool" developed by Pharma Marketing News.

P.P.S. Thank you Insider for alerting me to your new blog!

CNTO411: A New Pharmaceutical Company Blog

Centocor -- a J&J company that was the first to produce a feature length disease awareness documentary ("Innerstate") -- has just launched a new corporate blog that may break new ground in pharmaceutical company blogging. It's called "CNTO411".

The brains and bloggers behind CNTO411 are Melissa Katz, Senior Director of Corporate Communications at Centocor and her boss, Michael Parks, Vice President of Corporate Communications.

Here's an excerpt from the Inaugural Blog Posting:

“Why Centocor?” and “Why now?” Many of you may read John Mack’s blog, Pharma Marketing Blog. Almost a year ago, he blogged about the first of its kind patient education documentary film we made called Innerstate ( “No Oscar for Centocor PR Effort” [Feb. 26] and “The Innerstate DVD. Is TV Next?” [May 21]). Michael Parks, our VP of Communications who also produced the film, broke the traditional news comment mold and used the blog forum to respond to the comment and correct some inaccuracies by putting forth Centocor’s perspective and facts. In addition, he treated this blogger as we did every other journalist and let him screen the film. These small acts may appear to the casual observer to be incidental transactions, but for us, it was a big deal. Why? Because by engaging in a dialogue with John Mack in real time, he was able to immediately correct mis-information, provide the facts, and thus, give John a reason to restate his perspective.

How could he do that? Is that allowed? Should we be doing that? And what will the backlash be? Nobody knew. But that’s what pioneers do: they forge a path through the wilderness and hope they aren’t going to fall over a cliff.

I am flattered to be mentioned in this first post to CNTO411 and to be an inspiration for its launch. You can read more about my relationship to Michael, Melissa, and Innerstate on Pharma Marketing Blog (see "CNTO411: Centocor's Groundbreaking Blog").

I will be interviewing Melissa in a Pharma Marketing Talk podcast on Tuesday, March 4, 2008 at 2 PM. To learn more about this and get instructions for listening in and participating in this podcast, please click here.

Of course, Melissa and Michael owe a lot to Marc Monseau who started up the J&J corporate blog, JNJ BTW, in June 2007 (see "'Round the Sphere: Pharmaco Blogs and Carlat's Crusade").

Michael and Melissa promise to comment on Centocor product-specific news or issues on CNTO411, which would make it the first pharmaceutical blog to do so for prescription drugs, which are heavily regulated. How they plan to do this without "falling over a cliff" remains to be seen (REMICADE is mentioned in the inaugural posting). I hope Melissa will share some insights on that in my upcoming podcast interview.